Passenger Information App — Modernise Your Network's Rider Experience

80% of passengers check their phone before travelling. Without reliable information, waiting at a stop generates frustration, calls to your customer service and complaints. Not providing an app is increasingly a negative signal for any public transport network.

• 80% of passengers consult their smartphone before heading to the stop
• Uncertainty at the stop is the #1 source of dissatisfaction
• Neighbouring networks are already equipped — don't fall behind

Timetables, interactive network map, disruption alerts, itinerary calculator — one complete app so passengers can travel with confidence on your network.

• Interactive network map: all lines and stops at a glance
• Dynamic timetables: next departures for today and the next 7 days
• Push notifications: strikes, roadworks, diversions — even when the app is closed
• QR codes at stops: instant timetable access without downloading anything
• Itinerary calculator: door-to-door routing with connections
• iFrame integration: embed passenger info on your website or partner apps

The app works straight away with your timetable data. Activate the Pysae AVM module and unlock GPS vehicle tracking, ETAs recalculated every 5 seconds, and instant trip modification synchronisation.

• ETA updated every 5 seconds via GTFS-RT
• Live bus position on the map
• Instant sync when trips are cancelled, delayed or modified

After deploying the Pysae Info app, the Citéline network recorded 340,000 connections in the first days and 1,800 daily connections on average — with a 94% passenger satisfaction rating.

• 340,000 connections immediately after launch
• 1,800 average daily connections
• 94% passenger satisfaction